Terms & Conditions

Terms & Conditions

Welcome to SWAN (“we”, “our”, “us”). By accessing or using our website https://swanclothes.store (“Website”), you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

If you do not agree with these Terms, please do not use our website.

1. General

• This Website is owned and operated by SWAN, based in Kanpur, Uttar Pradesh, India.
• By placing an order through our Website, you agree to provide true, accurate, and complete information.
• We reserve the right to refuse service, cancel orders, or block access to users who violate these Terms.

2. Products

• We deal in fashion clothing and related products.
• All product images shown on the website are for representation purposes. There may be slight variations in color or texture due to lighting and screen settings.
• Product prices and availability are subject to change without prior notice.

3. Orders & Payments

• By placing an order, you agree to pay the total amount displayed at checkout.
• All payments are processed securely through Payment Gateways. We do not store your credit/debit card or banking details.
• Your order will be processed only after successful payment confirmation.

4. Shipping & Delivery

• Shipping Time: Orders are usually shipped within 0–7 days, depending on product availability.
• Delivery Time: Orders are typically delivered within 0–7 days, depending on your location and product availability.
• Delivery timelines are indicative and may vary due to factors beyond our control (e.g., courier delays, weather, strikes, etc.).

5. Cancellation, Refund & Return Policy

• Cancellations must be requested on the same day the order is placed.
• Refunds are processed within 3–5 working days after approval.
• Returns or exchanges are accepted only for damaged or defective items, subject to verification.

For cancellation or return requests, contact us at:
Email: swanclothes.store@gmail.com
Phone: +91 - 7985842343

6. User Responsibilities

• You agree not to misuse the website for fraudulent activities, spamming, hacking, or violating applicable laws.
• You are responsible for maintaining the confidentiality of your account information.
• You must be at least 18 years old or using the website under parental/guardian supervision.

7. Intellectual Property

All content on this Website, including text, images, graphics, logos, and designs, is the property of SWAN and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or exploit any content without prior written permission from us.

8. Limitation of Liability

We strive to provide accurate information, but we make no warranties regarding product descriptions, pricing, or availability. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or purchase of products.

9. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Kanpur, Uttar Pradesh.

10. Contact Us